A note to anyone using the Authenticator on the iPhone (I would guess it’s the same on an iPod Touch but I can’t comment)
When I restored my previous iPhone from a backup (created from the same iPhone) the Authenticator worked fine, no serial number changes and I was happy as Larry.
Fast forward 2 days, I’m taking my iPhone into Apple to get it looked at. I get a new phone and when it’s home and restored from the backup I created just 2 days prior. I load the Authenticator app and am presented with the screen showing the serial number and notes about the authenticator. I checked the serial number with the one I’d written down from before (a part of me decided it was necessary in case things went wrong) and they were different. I jump onto the WoW login screen and the error box alerting me that the information entered is not correct appears.
So now I’m trying to phone Blizzard, but apparently they’re so busy I can’t even get onto the waiting list to wait to speak to someone.
*UPDATE* I contacted Blizzard and sent off the required information on Thursday 24th Sept (account details, scan / photo of a piece of government-issue Photo ID etc) and I’m waiting…
-Brunty
